AVIATOR RESPONSE TO COVID 19

Aviator Covid – 19

Clients Experiencing Difficulties

We hope you are safe and adjusting as best you can in these unique, and continually changing, circumstances.

Given the uncertainties in the current environment, and the effects that the COVID-19 outbreak has had on business, we have recently been approached by business clients concerned that they will be unable to meet their financial obligations during the short-term. In some instances clients have reported a 40% decrease in income to date, due specifically to the fall out of this pandemic.

We commend these clients for coming forward so early, because early engagement is integral as we try to mitigate the financial stress caused by this unprecedented situation.

It is important that if you are currently experiencing (or even anticipate experiencing) financial difficulty during this time, and believe that your ability to meet your loan repayments (business or personal) may be impacted, that you engage us as early as possible. This will enable us to liaise with your lender and determine the options that may be available to support you during this period.

We are finding that lenders at this early stage are being quite supportive and are offering assistance by way of:

  • Repayment deferrals;
  • Fee waivers;
  • Loan term extensions;
  • Temporary overdrafts.

Obviously the situation is quite fluid and details are changing almost hourly, and we continue to stress the importance of early engagement. We are all in the same boat here, so you are not alone.

Government Stimulus Package & Australian Workplace Laws

Businesses may be eligible for the recent government stimulus package, the details for which can be found on the ATO website.

If your business employs staff and you are unsure of your rights and responsibilities during this period, details can be found on the Fair Work Ombudsman website.

AVIATOR Availability

Over the last few weeks, we have been monitoring the COVID-19 outbreak and the impact it is having on our people, clients and financial community. We are committed to providing and maintaining a working environment which minimises risks to the health of all.

We wanted to take this opportunity to update you on how Aviator is dealing with changes to ensure that we can continue to:

  • look after your finance needs and address any questions or concerns you may have with regards to your current and future financial dealings;
  • protect the health of our clients, many of whom may be in the higher risk categories; and
  • protect our staff and broader team.

Whilst it is business as usual at Aviator, we are taking extra precautions and protective measures including providing options, whenever possible, that client meetings are held via phone, Skype or video conferencing to minimise close contact for both clients and staff and, during meetings, avoiding handshakes.

Having regard to advice from the Australian Government, we have implemented a number of preventive measures and protocols designed to simultaneously limit the risk of spreading the virus and ensuring we can continue to secure your needs. These are in line with our panel of lenders and also our professional service providers who have started to implement the same measures:

  1. Increasingly we are working off-site and/or remotely;
  2. We have limited all business travel plans;
  3. We are ready to work from home and self-isolate for 14 days if symptoms of COVID-19 have been identified (unless the suspected case has been confirmed as negative); and
  4. Wherever possible, face to face meetings will be substituted by conference or video calls.

We remain fully operational and our client work is continuing as normal. Whilst this is a challenging situation for all, we are confident in our ability to work collaboratively to navigate these unusual and uncertain times. We will continue to take a measured and composed response to the impacts of COVID-19 and to be guided by official authorities. All of our team have the ability to work remotely and, as a result, we will continue to operate during these extraordinary times.

As we are all well aware, this is a unique situation, but we will endeavour to assist you with any questions or concerns you may have regarding your finance needs.

If you have any concerns or questions about your interactions with us or your financial situation during this time, please reach out.

Disclaimer: The information provided herein is for general information purposes only and does not constitute specific advice. It should not be relied upon for the purposes of entering into any legal or financial commitments. Specific advice should be obtained from a suitably qualified professional before adopting any investment/financial strategy.